SERENITY MESSAGE Roxy

Fast Shipping & Professional Packing

Because of our long-standing relationship with UPS FedEx DHL, and other leading global carriers, we are able offer a variety shipping options. Our warehouse personnel are well trained and will be able to pack the items according to the exact and precise specifications. Your products will go through a thorough inspection and be adequately secured before being delivered. Every day we ship hundreds of packages to our customers across many countries. This demonstrates our dedication to be the largest online retailer in the world. Both Europe as well as the USA have distribution and warehouse centres.

Please note that orders with more than one item will be subject to a processing period that is based to the particular item.

We will inspect each and every one of the items before sending. The majority of orders will be shipped within 48 hours. The delivery time varies between 3-7 days.

Returns

The inventory is always changing, and is not completely managed by us because of the involvement of many parties including the factory and our warehouse. So the actual stock may fluctuate at any moment. It is possible that you will not receive your purchase after it's been placed.

Our policy is valid for a period of 30 days. If 30 days have passed since you purchased your item, we cannot give you a refund or exchange.

Your item must be in its original packaging and in good condition. It must also not be used. It must also still be in the original package.